Privacy Policy

Last Updated: November 27, 2024

Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website at cmbycmcollections.com or purchase our products via platforms like Etsy. We adhere to the General Data Protection Regulation (GDPR) and employ data protection best practices to ensure the confidentiality and security of your data.

Controller Information

CM by CM Collections is the controller of your personal data. Our contact details are available at the end of this document for any privacy-related inquiries.

Information We Collect

Personal Information: This includes data provided directly by you when you register on our site, subscribe to a newsletter, email us, or use our services. Typically, this might include your name, email address, and communications you send to us.

Usage Data: We automatically collect information on how you interact with our website, such as the pages visited, time spent on pages, and other traffic data. We may use cookies and similar technologies to facilitate this collection. For more information, please read our Cookie Policy below.

Communication Data: Any communication with us, whether through email, phone, or otherwise, may be stored to process your inquiries, respond to your requests, and improve our services.

Purchase Information: While we do not collect or store payment and detailed purchase information (as this is handled by the platform where you purchase our products, such as Etsy), we may receive limited information related to your purchases, such as:

  • order confirmation

  • your first and last name

  • your email address

  • phone number

  • shipping address

This information is necessary for order fulfillment and customer support.

Legal Basis for Processing
  • Consent: We process some of your data based on the consent you expressly provide, such as for sending newsletters.

  • Contractual Necessity: We process data necessary to fulfill our contractual obligations to you, including providing purchased products.

  • Legal Obligations: When necessary, we process data to comply with legal obligations.

  • Legitimate Interests: We process data based on legitimate interests in improving our services and website, provided these interests do not override your rights and freedoms.

How We Use Your Information
  • Provide Customer Support: To respond to your inquiries and fulfill your requests.

  • Improve our Services: Analyzing how our services are used to enhance user experience.

  • Communication: To send you updates and promotional information that may be of interest, subject to your consent where required by law.

  • Legal Compliance: To comply with applicable legal requirements and to respond to lawful requests by public authorities.

Sharing Your Information

We do not sell, trade, or rent your personal information to others. We share your information with third parties only in the following ways:

  • Service Providers: Third parties who perform services on our behalf, such as site hosting, analytics, and customer service, may access your information.

  • Legal Obligations: We may disclose your information if required by law or in response to a valid request by public authorities.

Third-Party Service Providers

Our products may incorporate integrations with third-party services, including Google App Scripts and Canva, to enhance their features and functionality. We encourage you to review the respective third-party’s Terms of Service and Privacy Policies for more detailed information.

Currently, we do not use Google App Scripts or Canva to access, store, or process user data. Should there be any significant changes to our practices, we will promptly update our policies, providing measures to ensure your data privacy and security. For additional information, you may refer to Google's Privacy Policies and Canva's Privacy Policy.

Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We also take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, please note that no internet transmission is ever completely secure or error-free.

International Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your Data Protection Rights

Depending on your location, you may have rights under data protection laws, including:

  • Access: You can request access to your personal data.

  • Rectification: You can ask us to correct any inaccurate or incomplete data.

  • Erasure: You can ask us to delete or remove personal data when there is no good reason for us to continue processing it.

  • Restrict Processing: You can ask us to suspend the processing of your personal data.

  • Data Portability: You can request the transfer of your personal data to another party.

  • Objection: You can object to the processing of your personal data where we are relying on a legitimate interest.

If you have any questions or concerns about your data, please contact us.

Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

Cookie Policy

Use of Cookies Our website, cmbycmcollections.com, uses cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.

Types of Cookies We Use

  1. Essential Cookies: These cookies are crucial for you to browse the website and use its features, such as accessing secure areas of the site. Without these cookies, basic functions like page navigation cannot be provided.

  2. Performance and Analytics Cookies: These cookies collect information about how you use our website, which pages you visited, and which links you clicked on. All of the data is anonymized and only used to improve how a website functions.

  3. Functionality Cookies: These cookies allow the website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features.

  4. Advertising and Targeting Cookies: These cookies track your browsing habits and are used to deliver targeted (interest-based) advertising. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

Managing Cookies You can manage your cookies preferences by adjusting your browser settings. Most web browsers provide options to accept, refuse, or delete cookies. However, if you choose to disable this function, your experience at our site may be diminished, and some features may not work as intended.

Third-Party Cookies In addition to our own cookies, we may also use various third-parties' cookies to report usage statistics of the service, deliver advertisements on and through the service, and so on. These third parties might include ad networks or analytics providers that may use their own cookies and other tracking technologies to collect information about your online activities across different websites and over time.

Consent By using our website, you consent to the use of cookies in accordance with this Cookie Policy. If you do not consent to our use of cookies, you must adjust your browser settings accordingly or discontinue the use of our website.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will take effect immediately upon posting on this page. Significant changes to this Privacy Policy will be communicated via email or prominent notices on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise any of your rights, please contact us at: support@cmbycmcollections.com.